The HPS Difference
The HPS Difference
The HPS team takes the stewardship of our managed communities seriously. HPS is dedicated to serving those who live, work, and visit our communities by providing the best property management services. Partnering with HPS means you are working with a dedicated team of highly-skilled, educated, Community Association Institute (CAI) certified, and fully-equipped professionals focused on protecting property values with professionalism, integrity, compassion, and transparency.
- Our mission is the success of the community
- We are in the community with marked vehicles
- Our managers are professionally trained with certifications from the Community Association Institute (CAI)
- Our managers are approachable, courteous, & respectful
- We encourage homeowner participation
- Boards can subscribe and contribute to a custom community newsletter, the HPS Chronicle
- The HPS Experience Makes a Difference
- Transparent & streamlined bookkeeping for all association payables and receivables
- Real-time review of financials for Board Members online with the HPS Portal and the HPS App
- Immediate access to account balances for homeowners
- Other customizable services to ensure the success of the community
- Document processing of architectural requests, resale packages, and finance questionnaires
- Make payments online and set up recurring payments
- Homeowners can view and download governing documents, minutes, and other documents
- Online work orders can be submitted and tracked to completion
- A real person answers the phone
- Most callers receive an answer to their questions or concern in less than a minute and a half
- All calls are recorded and documented with time and date stamps for Board review
- We have expanded customer service hours to assist homeowners who cannot always call during regular business hours
Our Featured Services
HOMEOWNERS ASSOCIATIONS (HOAs)
HOMEOWNERS ASSOCIATIONS (HOAs)
CONDOMINIUMS & CO-OPs
CONDOMINIUMS & CO-OPs
COMMERCIAL PROPERTIES
COMMERCIAL PROPERTIES
MIXED USE COMMUNITIES
MIXED USE COMMUNITIES
Customizable Homeowners Association and
Condominium Management Plans
Customizable Homeowners Association and
Condominium Management Plans
Stay Informed with The Full Service Portal & App
The HPS Portal & HPS App link managers, homeowners, and Board Members through a secure online platform. Its many features provide an efficient methodology for managing associations in sharing data, communicating with Board Members and homeowners, and integrate seamlessly with our accounting software.
Our HPS App works with iOS and Android Technology from any mobile device. Homeowners can login from any internet enabled device anytime from anywhere in the world. All homeowners have their own unique identification and password that connects them with important community information. Our Customer Service Team and Managers work with homeowners and Board Members in navigating and maximizing the use of our dynamic systems.
The HPS Portal & The HPS App Features:
- Credit Card, Debit Card, and eCheck payments
- Custom Reports for Board Members
- Delinquency Tracking
- Violation Tracking
- Association Archive
- Broadcast Messages to Homeowners
- Account Balance & History in Real Time
- Access to Documents at anytime from anywhere
- Calendar of Community Events
- A Mobile App for Access on the Go
- Direct Communication to the Manager
- Submit Architectural Requests & Integration
- Maintenance Tracking
- Ability to Link to a Custom Community Webpage
Staying Connected with the HPS Portal & HPS App
