HPS Management Community Living Blog

Experienced Managers Write about the Issues that Matter in Your Community Association

Selecting the Right Management company for Your HOA

March 26th, 2020 - HPS Management

  
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If you’re on the board of your homeowners association and
are in the process of selecting a management company there
are a few things you should consider throughout the process.
First and foremost, the duty of a HOA is to preserve and
improve property values. If you are having issues with vendors,
violations, collections, or long-term planning you know these
can have an effect on the appearance and overall value of the
community. These issues can be correlated as well.

Trusting vendors can be tough, as most board members are volunteers with day jobs. You can’t be there to see everything that they do, so you must trust your management company to oversee this properly. Say you have $5,000 put away in your pool fund for long term planning, but your vendor is overcharging for chlorine. Just one year of this could eat into your long term savings for future pool repairs leaving the HOA with a serious issue and possible special assessment if there are any major pool repairs needed. In this case, vendor management and accounting are correlated in terms of their effect on the HOA.

The first thing to consider when choosing a management company is financial health. In a community that is short on funds, the board may have to choose a base or financial management only option. This ensures the finances are being run correctly, but will also mean more work and oversight from the board. In this case, going with base management up front while putting in a few more hours every week as a board member can give way to financial security and stability in future years to come. Regular board meeting can help ensure things are moving along nicely as well.

If your community is doing fine financially, they key will be preserving value, day to day operation, and long-term planning. This means working with vendors to create trustworthy relationships. Ask your vendors about the products they use, pricing, and how their hourly rates are charged. Chances are, just asking these questions will help ensure the vendor is treating the community fairly.

Lastly, management fees vary a lot based on violations drive-throughs, meeting attendance, and administrative fees. If you in a secure place financially but have issues with violations, reporting and enforcements are a big priority. Ask your potential management companies how their prices differ from base to full service with regular inspections. Be sure to work out a plan for enforcement that does not contradict governing documents and holds all parties accountable.

If you’re looking for a HOA or condo association management company in North Carolina, Maryland, Delaware, Washington DC, or South Carolina HPS Management is here to help. We work with board members throughout the selection process to provide customized management packages catered to your HOA.
  

  
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Our Mission is the Success of the Community

We are proud to have been named one of the fastest growing community and commercial property management companies in the area. We credit our success to our outstanding team members who work tirelessly each day to ensure we exceed your expectations. 
 
The HPS team takes the stewardship of our managed communities seriously. HPS is dedicated to serving those who live, work, and visit our communities by providing the best property management services. Partnering with HPS means you are working with a dedicated team of highly skilled, educated, Community Association Institute (CAI) certified, and fully-equipped professionals focused on protecting property values with professionalism, integrity, compassion, and transparency.


Our Featured Services
  1. Accountant at Desk
    Financial Services
    From comprehensive financial reports to accounts payable and receivable, HPS provides financial services that are transparent and reliable.
  2. Prius Driving down the Road
    Customized Management
    We offer a wide range of customizable management plans. Utilizing our experience and resources, we can design a plan to address the community's needs.
  3. Company Maintenance Truck
    Maintenance Plans
    HPS offers repair and maintenance services including recurring service plans, as needed repairs, and on-call emergency service.

Stay Informed with The Full Service Portal & App

HOA Phone App on Cell Phone
HOA App on Tablet
Staying Connected with the HPS Portal & HPS App
The HPS Portal & HPS App link managers, homeowners, and Board Members through a secure online platform.  Its many features provide an efficient methodology for managing associations in sharing data, communicating with Board Members and homeowners, and integrate seamlessly with our accounting software.
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​Our HPS App works with iOS and Android Technology from any mobile device. Homeowners can login from any internet enabled device anytime from anywhere in the world. All homeowners have their own unique identification and password that connects them with important community information. Our Customer Service Team and Managers work with homeowners and Board Members in navigating and maximizing the use of our dynamic systems.

​​The HPS Portal & The HPS App Features:

  • Credit Card, Debit Card, and eCheck payments
  • Custom Reports for Board Members
  • Delinquency Tracking
  • Violation Tracking
  • Association Archive
  • Broadcast Messages to Homeowners
  • ​Account Balance & History in Real Time
  • Access to Documents at anytime from anywhere
  • Calendar of Community Events
  • A Mobile App for Access on the Go
  • ​Direct Communication to the Manager
  • Submit Architectural Requests​ & Integration
  • Maintenance Tracking
  • Ability to Link to a Custom Community Webpage
      
Offices Serving Maryland​
Central Maryland
410-939-1500
424 N. Union Ave
​Havre de Grace, MD 21078

9:00 a.m. - 5:00 p.m.
 
Western Maryland
410-939-1500
6947 Warfield Ave
Syskesville, MD 21784

By Appointment Only
 
Southern Maryland
301-971-0400
Old Washington Road
Waldorf, MD 20602

By Appointment Only
 
Eastern Shore of Maryland
410-939-1500
17298 Coastal Hwy
Lewes, DE 19958

9:00 a.m. - 5:00 p.m.
 
Ocean City, Maryland
410-939-1500
12701 Coastal Highway Unit 2
Ocean City, MD 21842
​ 
9:00 a.m to 5:00 p.m. (Seasonal)

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