Corona Resources for Managed Community Assocations​​

HPS Business Continuity Plan for HOAs


March 13th, 2020 - HPS Management

  
  
HPS Pandemic Business Continuity Plan for Homeowners
(HOA) and Condominium (Condo) Community Associations.

HPS Management will Provide Free Voice and Video Chat
Services for Managed Homeowners Associations “HOA’s”
and Condominium “Condo” Community Associations in
Response to Corona COVID-19.

As a community management company specializing in Condominiums “Condos” and Homeowners Associations “HOA’s,” there is nothing more important to us than the safety and security of those who live, work, and visit the community associations we serve, as well as, those team members who serve you. This has become particularly important in the face of the current Corona COVID-19 outbreak. We would like to take a minute to make you aware of our plans to continue conducting business while keeping you, your community members, and our team members safe.

As part of our emergency preparedness, HPS has in place a Pandemic Business Continuity Plan. This plan includes the following precautions effective until through April 15th (after this our leadership will reevaluate):

Increasing emphasis on frequent handwashing and the use of hand sanitizer in the event handwashing is unavailable.
Encouraging social distance protocols to keep a greater distance between individuals.
Office walk-in services will be suspended unless there is an emergency or an appointment made in advance; homeowners are encouraged to contact us via one of our many communications options:

Logging into the Portal: www.InfoHOA.com
Instant Message: www.InfoHOA.com or www.HPSmanagement.com (icon lower right corner)
Calling by phone:

                        Delaware:                          
                        Maryland:                           
              North Carolina:                  
                 Pennsylvania:                   
              South Carolina:                  
            Washington, DC​​:               

Since our entire system is designed for team members to work remotely while on-the-go, our team members, especially your community manager will work mostly from home but will continue to make site visits to the community.
We strongly encourage the Board of Directors for community associations to postpone their association meetings or consider moving the meetings online via voice and video chat service. We are providing this service for FREE through April 15th.  Out of an abundance of caution, managers will not be permitted to attend meetings in-person through April 15 (after this our leadership will reevaluate); however, managers will be available for FREE video and voice meetings. Please email your manager directly if you wish to utilize this FREE service.
Shared and/or public workspaces are limited but those that are used (including but not limited to countertops, desks, doorknobs/handles) will be wiped down throughout the day.

We will notify you via e-mail broadcasts, through social media, and on our websites that are noted above should there be any changes or updates. This situation is still evolving, and we are monitoring and adjusting our plan as needed.

If you find yourself feeling ill or prefer to stay at home, remember that you can take care of all your community association needs from the comfort of your own home. If you haven’t signed up for online free online portal (www.InfoHOA.com), now is the perfect time to do it so you’re prepared, just in case.

If you have questions or would like further information on any of this, please don’t hesitate to call or email us. We appreciate your business and are here to answer any questions or address any concerns you may have.

Be well and thank you for allowing us to serve your community.


About Us: HPS Management offers the best Homeowner’s (HOA) and Condominium (Condo) Association Property Management Services. Our Mission is the Success of the Community!

To learn more:
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Twitter           
#HOAManagement #Condomanagement #Associationmanagement 

302-227-7878​
410-939-1500 or 301-971-0400
984-833-1500
267-930-1500
843-806-1500 or 864-874-1500
202-516-9890
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Our Mission is the Success of the Community

We are proud to have been named one of the fastest growing community and commercial property management companies in the area. We credit our success to our outstanding team members who work tirelessly each day to ensure we exceed your expectations. 
 
The HPS team takes the stewardship of our managed communities seriously. HPS is dedicated to serving those who live, work, and visit our communities by providing the best property management services. Partnering with HPS means you are working with a dedicated team of highly skilled, educated, Community Association Institute (CAI) certified, and fully-equipped professionals focused on protecting property values with professionalism, integrity, compassion, and transparency.


Our Featured Services
  1. Accountant at Desk
    Financial Services
    From comprehensive financial reports to accounts payable and receivable, HPS provides financial services that are transparent and reliable.
  2. Prius Driving down the Road
    Customized Management
    We offer a wide range of customizable management plans. Utilizing our experience and resources, we can design a plan to address the community's needs.
  3. Company Maintenance Truck
    Maintenance Plans
    HPS offers repair and maintenance services including recurring service plans, as needed repairs, and on-call emergency service.

Stay Informed with The Full Service Portal & App

HOA Phone App on Cell Phone
HOA App on Tablet
Staying Connected with the HPS Portal & HPS App
The HPS Portal & HPS App link managers, homeowners, and Board Members through a secure online platform.  Its many features provide an efficient methodology for managing associations in sharing data, communicating with Board Members and homeowners, and integrate seamlessly with our accounting software.
 ​
​Our HPS App works with iOS and Android Technology from any mobile device. Homeowners can login from any internet enabled device anytime from anywhere in the world. All homeowners have their own unique identification and password that connects them with important community information. Our Customer Service Team and Managers work with homeowners and Board Members in navigating and maximizing the use of our dynamic systems.

​​The HPS Portal & The HPS App Features:

  • Credit Card, Debit Card, and eCheck payments
  • Custom Reports for Board Members
  • Delinquency Tracking
  • Violation Tracking
  • Association Archive
  • Broadcast Messages to Homeowners
  • ​Account Balance & History in Real Time
  • Access to Documents at anytime from anywhere
  • Calendar of Community Events
  • A Mobile App for Access on the Go
  • ​Direct Communication to the Manager
  • Submit Architectural Requests​ & Integration
  • Maintenance Tracking
  • Ability to Link to a Custom Community Webpage
      
Offices Serving Maryland​
Central Maryland
410-939-1500
424 N. Union Ave
​Havre de Grace, MD 21078

9:00 a.m. - 5:00 p.m.
 
Western Maryland
410-939-1500
6947 Warfield Ave
Syskesville, MD 21784

By Appointment Only
 
Southern Maryland
301-971-0400
Old Washington Road
Waldorf, MD 20602

By Appointment Only
 
Eastern Shore of Maryland
410-939-1500
17298 Coastal Hwy
Lewes, DE 19958

9:00 a.m. - 5:00 p.m.
 
Ocean City, Maryland
410-939-1500
12701 Coastal Highway Unit 2
Ocean City, MD 21842
​ 
9:00 a.m to 5:00 p.m. (Seasonal)

Service Area

Allegany County
   Barton
   Cumberland    
   Frostburg         
   Lonaconing
   Luke   
   Midland
   Westernport  

Anne Arundel County
   Annapolis         
   Highland Beach              

Baltimore City

Baltimore County

Calvert County
   Chesapeake Beach
   North Beach

Caroline
  Denton             
   Federalsburg  
   Goldsboro
   Greensboro
   Henderson
   Hillsboro
   Marydel
   Preston             
   Ridgely
   Templeville

Carroll County
   Hampstead
   Manchester
   New Windsor
   Sykesville
   Taneytown
   Union Bridge
   Westminster
   Mount Airy

Cecil County
   Cecilton
  Charlestown
  Chesapeake City
  Elkton
  North East
  Perryville
  Port Deposit
  Rising Sun